Duo Remote
1. What is Duo?
The Duo Remote is a compact wired control solution designed to provide intuitive interaction with the MAHLE eBike system. Installed directly on the handlebar, it allows riders to manage assistance levels and system functions without removing their hands from the handlebars.
| Specification | Value |
|---|---|
| Width | 19 mm |
| Height | 43.9 mm |
| Weight | 25 g |
| Handlebar Diameter | 22.2 mm (standard) |
| Protection Rating | IP67 |
2. Functions and Controls
The Duo Remote connects directly to the Head Unit and provides access to the most frequently used eBike functions through two large buttons.
Button 1
- Short press: Increase assistance level.
- Long press: Toggle lights ON/OFF.
Button 2
- Short press: Decrease assistance level.
- Long press: Activate walk-assist mode.
3. Wiring and Connectivity
Unlike wireless remotes, Duo is directly connected to the Head Unit through a wired connection.
| Feature | Description |
|---|---|
| Connection Type | Wired |
| Interface | Analogue Input / Output |
| Firmware Required | No |
| Feedback | Integrated haptic response |
4. Key Features
- Direct wired connection to the Head Unit.
- Two large buttons for easy operation.
- Haptic vibration feedback.
- Excellent mechanical resistance.
- IP67 water and dust protection.
- Usable while wearing winter gloves.
5. Compatibility
Duo is designed to work within the MAHLE ecosystem and can be integrated into multiple system configurations.
- Head Unit.
- Head Unit +.
- iWoc Remote C Plus.
- XS Smart Controller.
6. Maintenance and Product Care
For full maintenance and spare parts support, we recommend visiting an authorized MAHLE SmartBike Systems dealer.
- Do not disassemble or alter the product.
- Avoid excessive force on cables and connectors.
- Do not deliberately immerse components in water.
- Do not use high-pressure cleaning equipment.
- Do not use aggressive cleaning products or solvents.
- Inspect cable routing regularly.