1. What is Duo?

The Duo Remote is a compact wired control solution designed to provide intuitive interaction with the MAHLE eBike system. Installed directly on the handlebar, it allows riders to manage assistance levels and system functions without removing their hands from the handlebars.

Specification Value
Width 19 mm
Height 43.9 mm
Weight 25 g
Handlebar Diameter 22.2 mm (standard)
Protection Rating IP67
Reliable Wired Control
Duo connects directly to the Head Unit through a wired connection, providing simple, reliable and responsive control of the eBike system.

2. Functions and Controls

The Duo Remote connects directly to the Head Unit and provides access to the most frequently used eBike functions through two large buttons.

Button 1

  • Short press: Increase assistance level.
  • Long press: Toggle lights ON/OFF.

Button 2

  • Short press: Decrease assistance level.
  • Long press: Activate walk-assist mode.
Easy interaction
The Duo Remote focuses on the most frequently used eBike functions, keeping operation simple and intuitive even while wearing gloves.

3. Wiring and Connectivity

Unlike wireless remotes, Duo is directly connected to the Head Unit through a wired connection.

Feature Description
Connection Type Wired
Interface Analogue Input / Output
Firmware Required No
Feedback Integrated haptic response

4. Key Features

  • Direct wired connection to the Head Unit.
  • Two large buttons for easy operation.
  • Haptic vibration feedback.
  • Excellent mechanical resistance.
  • IP67 water and dust protection.
  • Usable while wearing winter gloves.

5. Compatibility

Duo is designed to work within the MAHLE ecosystem and can be integrated into multiple system configurations.

  • Head Unit.
  • Head Unit +.
  • iWoc Remote C Plus.
  • XS Smart Controller.
System integration
Duo becomes part of the MAHLE control ecosystem, providing direct access to assistance modes, lighting functions and walk-assist operation.

6. Maintenance and Product Care

For full maintenance and spare parts support, we recommend visiting an authorized MAHLE SmartBike Systems dealer.

  • Do not disassemble or alter the product.
  • Avoid excessive force on cables and connectors.
  • Do not deliberately immerse components in water.
  • Do not use high-pressure cleaning equipment.
  • Do not use aggressive cleaning products or solvents.
  • Inspect cable routing regularly.
Designed for everyday riding
Its durable construction, large buttons and wired reliability make Duo an ideal control solution for commuting, leisure and everyday use.
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