Update Your Bike
Always keep your
SmartBike up to date
X20 & X30 System updating process
At MAHLE SmartBike Systems we continually update all our products throughout their lifespan, optimising their performance with constant updates to their firmware. This is without a doubt the best way to fully enjoy your SmartBike, with new features in every update and solutions to any potential issues.
The firmware update of your eBike is now done in a breeze with MySmartBike App! No charger required.
Latest X20 & X30 System Firmware Improvements
The new firmware update for X20 & X30 Systems introduces several new features and enhancements, including:
- SmartAssist Mode.
- New firmware update process using MySmartBike.
- Complete routing integration with Strava.
To access the previous version, you can consult this page
X35 System updating process
MAHLE X35 Systems require a special device called MAHLE GCU to be updated correctly, so we recommend that you contact your authorised dealer to carry out this update process properly. Latest firmware version available: V Q3.2024 released September 2024 which replace V Q1.2024 released April 2024 and all the previous versions.
How to update your X35 bike
- Steady or intermittent yellow: Updating, please wait
- Intermittent purple: Auto-updating, please wait
- Steady green: Successfully completed
- Steady red*: Update failed entirely
- Alternating green and red*: One task has failed and one has been successful
- Steady white: Update package has been ignored
*In cases D and E, you will need to disconnect in order to repeat the process. Disconnect the GCU from the bike and the charger, turn off the bike and repeat steps 4-9. If the update process is still unsuccessful, send the GCU_log.txt file located on the USB memory stick by email to MAHLE Smartbike Systems to analyse the problem.