Faster Shipments for Dealers in Germany and Austria
We are introducing a new logistics process that will significantly reduce delivery times for warranty replacements. Dealers in Germany and Austria will soon receive batteries faster, improving service efficiency and reducing downtime for riders.
What’s Changing for You
For dealers, nothing changes in the way you request or manage warranty replacements. The process remains exactly the same, the only difference is that you will benefit from shorter delivery times.
Scope and Future Plans
- Current Coverage: Internal and external batteries for warranty replacements.
- Markets: Dealers in Germany and Austria.
- Next Steps: This improvement will soon include other system components, further enhancing after-sales support.
