Shown below are the different diagnostic codes, the visual indication on the control unit and the actions to be taken in each situation. For further information, please contact your local dealer or MAHLE Service:
ORANGE flashing: ALERT
RED flashing: ERROR
MAGENTA fixed: Failure to update, please contact an authorised dealer
HMI code Description / action
| CODE | NOTICE | USER PROCEDURE |
| 30 | |
BATTERY Restart the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 32 | |
CONTROLLER Restart the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 33 | |
MOTOR SENSOR Reset the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 43 | |
MOTOR SENSOR Reset the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 44 | |
MOTOR CHECK Load the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 45 | |
MOTOR CONTROL Unload the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 46 | |
MOTOR SENSOR Reset the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 47 | |
HIGH TEMPERATURE ON ENGINE CONTROL Allow the bike to cool down by stopping or pedalling without assistance. If the warning persists, take the bike to an authorised dealer. |
| 49 | |
BATTERY Restart the bike. If the warning persists, update the system firmware to the latest version available. If the warning persists, take the bicycle to an authorised dealer. |
| 50 | |
COMMUNICATION WITH THE BATTERY Restart the bike. If the warning persists, update the system firmware to the latest available version. If the warning persists, take the bicycle to an authorised dealer. |
| 51 | |
COMMUNICATION WITH THE CONTROL UNIT Restart the bike. If the warning persists, update the system firmware to the latest available version. If the warning persists, take the bicycle to an authorised dealer. |
| 52 | |
MOTOR CHECK Reset the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 53 | |
HIGH TEMPERATURE ON ENGINE CONTROL Allow the bike to cool down by stopping or pedalling without assistance. If the warning persists, take the bike to an authorised dealer. |
| 54 | |
MOTOR CHECK Reset the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 55 | |
MOTOR CHECK Reset the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 56 | |
MOTOR SENSOR Reset the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 57 | |
MOTOR SENSOR Reset the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 59 | |
MOTOR SENSOR Reset the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 61 | |
MOTOR Restart the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 62 | |
WITH MOTOR CONTROL Restart the bike. If the warning persists, update the system firmware to the latest available version. If the warning persists, take the bicycle to an authorised dealer. |
| 67 | |
COMMUNICATION WITH CONTROL UNIT Restart the bike. If the warning persists, update the system firmware to the latest available version. If the warning persists, take the bicycle to an authorised dealer. |
| 69 | |
MOTOR Restart the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 74 | |
MOTOR Restart the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 77 | |
MOTOR Restart the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 80 | |
MOTOR Restart the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 81 | |
COMMUNICATION WITH CONTROL UNIT Restart the bike. If the warning persists, update the system firmware to the latest available version. If the warning persists, take the bicycle to an authorised dealer. |
| 84 | |
MOTOR CHECK Reset the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 85 | |
LOW TEMPERATURE ON ENGINE CONTROL Move the bike to a warmer location. If the warning persists, take the bike to an authorised dealer. |
| 86 | |
HIGH TEMPERATURE ON ENGINE CONTROL Allow the bike to cool down by stopping or pedalling without assistance. If the warning persists, take the bike to an authorised dealer. |
| 87 | |
MOTOR SENSOR Reset the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 129 | |
CONTROL UNIT Take the bicycle to an authorised dealer. |
| 130 | |
CONTROL UNIT Restart the bike. If the warning persists, update the system firmware to the latest available version. If the warning persists, take the bicycle to an authorised dealer. |
| 131 | |
CONTROL UNIT Restart the bike. If the warning persists, update the system firmware to the latest available version. If the warning persists, take the bicycle to an authorised dealer. |
| 132 | |
COMMUNICATION WITH CONTROL UNIT Restart the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 133 | |
COMMUNICATION WITH CONTROL UNIT Restart the bike. If the warning persists, update the system firmware to the latest available version. If the warning persists, take the bicycle to an authorised dealer. |
| 134 | |
COMMUNICATION WITH CONTROL UNIT Restart the bike. If the warning persists, update the system firmware to the latest available version. If the warning persists, take the bicycle to an authorised dealer. |
| 135 | |
COMMUNICATION WITH CONTROL UNIT Check the Range Extender connection. Restart the bike. Switch on the Range Extender. If the warning persists, take the bike to an authorised dealer. |
| 136 | |
CONTROL UNIT Restart the bike. If the warning persists, update the system firmware to the latest available version. If the warning persists, take the bicycle to an authorised dealer. |
| 137 | |
CONTROL UNIT Restart the bike. If the warning persists, update the system firmware to the latest available version. If the warning persists, take the bicycle to an authorised dealer. |
| 138 | |
CONTROL UNIT Restart the bike. If the warning persists, update the system firmware to the latest available version. If the warning persists, take the bicycle to an authorised dealer. |
| 139 | |
CONTROL UNIT Recalibrate the sensor via the app. Restart the bike. Update the system firmware to the latest version available. If the warning persists, take the bike to an authorised dealer. |
| 140 | |
CONTROL UNIT Restart the bike. If the warning persists, update the system firmware to the latest available version. If the warning persists, take the bicycle to an authorised dealer. |
| 141 | |
COMMUNICATION WITH CONTROL UNIT Restart the bike. If the warning persists, update the system firmware to the latest available version. If the warning persists, take the bicycle to an authorised dealer. |
| 144 | |
CONTROL UNIT Restart the bike. If the warning persists, update the system firmware to the latest available version. If the warning persists, take the bicycle to an authorised dealer. |
| 145 | |
CONTROL UNIT Restart the bike. If the warning persists, update the system firmware to the latest available version. If the warning persists, take the bicycle to an authorised dealer. |
| 160 | |
CONTROL UNIT Restart the bike. If the warning persists, update the system firmware to the latest available version. If the warning persists, take the bicycle to an authorised dealer. |
| 167 | |
INTERNAL BATTERY Charge internal battery |
| 168 | |
INTERNAL BATTERY Charge internal battery |
| 169 | |
HIGH TEMPERATURE IN INTERNAL BATTERY Allow the bike to cool down before retrying to charge. |
| 170 | |
HIGH TEMPERATURE IN INTERNAL BATTERY Allow the bike to cool down by stopping or pedalling without assistance. |
| 171 | |
BATTERY Charge the internal battery |
| 172 | |
BATTERY If you have a device connected to the USB, disconnect it. Restart the bike. If the warning persists, take the bike to an authorised dealer. |
| 173 | |
BATTERY Restart the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 174 | |
CONTROL UNIT Restart the bicycle. If the warning persists, take the bicycle to an authorised dealer. |
| 180 | |
BATTERY Restart the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 181 | |
BATTERY Use a lower assistance level. If the warning persists, take the bicycle to an authorised dealer. |
| 182 | |
BATTERY Take the bicycle to an authorised dealer. |
| 183 | |
BATTERY Take the bicycle to an authorised dealer. |
| 184 | |
BATTERY Charge the battery fully. If the warning persists, take the bicycle to an authorised dealer. |
| 185 | |
HIGH BATTERY TEMPERATURE Allow the bike to cool down by stopping or pedalling without assistance. If the warning persists, take the bike to an authorised dealer. |
| 186 | |
LOW BATTERY TEMPERATURE Move the bike to a warmer place. If the warning persists, take the bicycle to an authorised dealer. |
| 187 | |
HIGH BATTERY TEMPERATURE Place the bicycle in a cool place and allow it to cool down before proceeding with charging. If the warning persists, take the bicycle to an authorised dealer. |
| 188 | |
LOW BATTERY TEMPERATURE Place the bicycle in a warm place before charging. If the warning persists, take the bicycle to an authorised dealer. |
| 189 | |
BATTERY Discharge the battery. If the warning persists, take the bicycle to an authorised dealer. |
| 190 | |
BATTERY Charge the battery fully. If the warning persists, take the bicycle to an authorised dealer. |
| 191 | |
BATTERY Discharge the battery. If the warning persists, take the bicycle to an authorised dealer. |
| 192 | |
BATTERY Charge the battery fully. If the warning persists, take the bicycle to an authorised dealer. |
| 193 | |
HIGH BATTERY TEMPERATURE Allow the bike to cool down by stopping or pedalling without assistance. If the warning persists, take the bike to an authorised dealer. |
| 194 | |
CONTROL UNIT Take the bicycle to an authorised dealer. |
| 195 | |
CONTROL UNIT Take the bicycle to an authorised dealer. |
| 196 | |
MOTOR Restart the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 197 | |
BATTERY Restart the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 198 | |
BATTERY COMMUNICATION Disconnect any non-original MAHLE devices. Restart the bicycle. If the warning persists, take the bicycle to an authorised dealer. |
| 200 | |
BATTERY COMMUNICATION Restart the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 201 | |
BATTERY Restart the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 210 | |
HIGH TEMPERATURE ON EXTERNAL BATTERY Lower the assist level, turn off the external battery or shut down the system completely. If the warning persists, take the external battery to an authorised dealer. |
| 211 | |
EXTERNAL BATTERY Charge the external battery. If the warning persists, contact an authorised dealer. |
| 220 | |
EXTERNAL BATTERY Take the external battery and its charger to an authorised dealer. |
| 221 | |
EXTERNAL BATTERY Disconnect the external battery. Check if the warning disappears. If the warning persists without external battery, take the bicycle and external battery to an authorised dealer. If the warning does not persist without the external battery, take the bicycle to an authorised dealer. |
| 222 | |
EXTERNAL BATTERY Take the external battery to an authorised dealer. |
| 224 | |
EXTERNAL BATTERY Take the external battery to an authorised dealer. |
| 225 | |
EXTERNAL BATTERY HIGH TEMPERATURE Place the external battery in a cooler environment. If the warning persists, take the external battery to an authorised dealer. |
| 226 | |
EXTERNAL BATTERY LOW TEMPERATURE Place the external battery in a warmer environment. If the warning persists, take the external battery to an authorised dealer. |
| 227 | |
EXTERNAL BATTERY HIGH TEMPERATURE Place the external battery in a cooler environment. If the warning persists, take the external battery to an authorised dealer. |
| 228 | |
EXTERNAL BATTERY LOW TEMPERATURE Place the external battery in a warmer environment. If the warning persists, take the external battery to an authorised dealer. |
| 229 | |
EXTERNAL BATTERY Take the external battery to an authorised dealer. |
| 231 | |
EXTERNAL BATTERY Unplug the charger and try using your eBike and the Range Extender. If the warning persists, take the external battery to an authorised dealer. |
| 232 | |
EXTERNAL BATTERY Charge the external battery. If the warning persists, take the external battery to an authorised dealer. |
| 236 | |
EXTERNAL BATTERY HIGH TEMPERATURE Place the external battery in a cooler environment. If the warning persists, take the external battery to an authorised dealer. |
| 237 | |
EXTERNAL BATTERY Take the external battery to an authorised dealer. |
| 238 | |
EXTERNAL BATTERY Take the external battery to an authorised dealer. |
| 248 | |
HIGH CHARGER TEMPERATURE Let the charger cool down. If the warning persists, contact an authorised dealer. |
| 249 | |
CHARGER Contact an authorised dealer. |
| 250 | |
CHARGER Disconnect the charger from the mains. If the warning persists, contact an authorised dealer. |
| 251 | |
CHARGER Disconnect the charger from the mains. If the warning persists, contact an authorised dealer. |
| 252 | |
CHARGER Disconnect any non-genuine MAHLE devices. Restart the bike. If the warning persists, take the bicycle to an authorised dealer. |
| 253 | |
CHARGER Disconnect any non-genuine MAHLE devices. Restart the bike. If the warning persists, take the bicycle to an authorised dealer. |
