Error CodeTypeAliasDescriptionUser Action
1ErrorFATAL FW ERROR IN CONTROL UNITSerious firmware failure in the motor.1. Update the system software to the latest version. Power the bike off and on.
2. If the error persists, take the bike to a specialized shop or authorized distributor.
2ErrorMOTOR CAN COMMUNICATION ERRORProblem detected transmitting or receiving CAN communication in the motor.1. Restart the bike.
2. If the error persists, contact distributor.
3ErrorMOTOR AUTHENTICATION ERRORMotor could not verify authenticity of system components.Restart the bike.
If persists, contact distributor.
5ErrorCalibration requiredMotor needs recalibration.Perform calibration via APP or distributor.
6ErrorTCS FAILURETCS reported a fault.Restart the bike.
If persists, contact distributor.
7ErrorSPEED SENSOR FAILURESpeed sensor malfunction or impossible values.Restart the bike.
If persists, contact distributor.
8ErrorMOTOR OVERSPEEDMotor maximum speed exceeded. Active only during overspeed event.No assistance while overspeed condition is active. System disables support until speed drops below limit.
If frequent at normal speeds, contact distributor.
9ErrorRESOLVER ERRORMotor resolver failed.Contact distributor.
10ErrorMOTOR OVERVOLTAGEMotor voltage above maximum limit.No assistance while active.
1. Disconnect charger, try to discharge battery.
2. If persists, contact distributor.
11ErrorMOTOR UNDERVOLTAGEMotor voltage below minimum threshold.No assistance while active.
1. Connect charger and charge battery.
2. If persists, contact distributor.
14ErrorDRIVE UNIT OVERVOLTAGEDU voltage exceeded maximum limit.Disconnect charger, discharge battery.
If persists, contact distributor.
17ErrorPHASE OPEN LOADElectrical machine error detected.Restart bike.
If persists, contact distributor.
18ErrorMOTOR BLOCKEDMotor did not move after current injection. Assistance set to 0.1. Inspect for physical obstructions (chainring, cranks, drivetrain).
2. If frequent, contact distributor.
19ErrorDU SAFETY ERRORFunctional safety error detected in DU.Restart bike.
If persists, contact distributor.
20ErrorMOTOR LOW TEMPERATUREMotor temperature too low.Place bike in warmer location.
If frequent, contact distributor.
21ErrorMOTOR OVERHEATINGMotor temperature too high.1. Check environment and usage.
2. Allow motor to cool.
3. Restart once normalized.
If persists, contact distributor.
101ErrorFATAL FW ERROR IN MOTORSerious firmware failure in motor.Restart bike.
If persists, contact distributor.
102ErrorMOTOR CAN ERRORCAN communication problem in motor.Restart bike.
If persists, contact distributor.
103ErrorMOTOR AUTHENTICATION ERRORMotor could not verify authenticity.Restart bike.
If persists, contact distributor.
105WarningCALIBRATION REQUIREDHU needs calibration. Accelerometer not calibrated.1. Recalibrate sensor via APP.
2. Restart bike.
106WarningIMU SENSOR FAILUREIMU sensor malfunction. Accelerometer not calibrated.1. Recalibrate via APP.
2. Restart bike.
3. If persists, contact distributor.
107ErrorHU BUTTON FAILUREHU button malfunction.Contact distributor for inspection.
108WarningREMOTE BUTTON FAILURERemote handlebar button malfunction.Operation only possible via HU button. Contact distributor.
109ErrorDISPLAY/LED FAILUREHU display or LEDs malfunction.Contact distributor for inspection.
110WarningALS SENSOR FAILUREAmbient light sensor malfunction.Adaptive brightness unavailable. Contact distributor.
117ErrorINCOMPATIBLE BATTERY FWBMS firmware not compatible.Restart bike.
If persists, contact distributor.
118ErrorINCOMPATIBLE DU FWDU firmware not compatible.Restart bike.
If persists, contact distributor.
120ErrorHU OVERTEMPERATUREHU temperature out of range.Move bike to cooler environment.
If persists, contact distributor.
201ErrorFATAL FW ERROR IN BMSSerious firmware failure in BMS.Restart bike.
If persists, contact distributor.
202ErrorBMS CAN COMMUNICATION ERRORCAN communication problem in BMS.Restart bike.
If persists, contact distributor.
203ErrorBMS AUTHENTICATION ERRORBMS could not verify authenticity.Verify all components are original MAHLE.
If persists, contact distributor.
206WarningLIGHT BATTERY OVERLOADCurrent consumption exceeded but within safe limits.Inspect accessories.
Ensure combined consumption ≤ 24 W (12 V, 2 A).
207ErrorSERIOUS BATTERY OVERLOADCurrent consumption exceeded, limited for safety.Inspect accessories.
Ensure combined consumption ≤ 24 W (12 V, 2 A).
210ErrorBATTERY OVERVOLTAGEBattery voltage above limits.Let voltage decrease naturally.
Restart system.
If persists, contact distributor.
211ErrorBATTERY UNDERVOLTAGEBattery voltage below limits.Try charging battery for 2–3 h.
If persists, contact distributor.
212WarningBATTERY END OF LIFEBattery has reached end of life.Replace battery via distributor.
213WarningBATTERY GAUGE ERRORSOC/SOH measurement failure.Restart bike.
If persists, contact distributor.
214ErrorCHARGE OVERCURRENTOvercurrent during charging.Restart bike.
If persists, contact distributor.
215ErrorDISCHARGE OVERCURRENTOvercurrent during normal use.Restart bike.
If persists, contact distributor.
216WarningLOW BATTERYBattery charge low.Recharge ASAP. Performance reduced until charged.
220ErrorBATTERY MOSFET OVERTEMPERATUREBattery temperature out of range.Let battery cool.
Restart system.
If frequent, contact distributor.
221ErrorMCU/AFE TEMPERATURE ERRORBattery temperature out of range.Let battery cool.
Restart system.
If frequent, contact distributor.
222ErrorHIGH CELL TEMP DURING CHARGEBattery temperature out of range.Let battery cool.
Restart system.
If frequent, contact distributor.
223ErrorHIGH CELL TEMP DURING DISCHARGEBattery temperature out of range.Let battery cool.
Restart system.
If frequent, investigate causes.
Contact distributor.
224ErrorLOW CELL TEMP DURING CHARGEBattery temperature too low.Warm battery before charging.
Restart system.
If frequent, check storage conditions.
225ErrorLOW CELL TEMP DURING DISCHARGEBattery temperature too low.Warm battery.
Restart system.
If frequent, check storage/use conditions.
226–229ErrorBATTERY FUSE BLOWNFuse blown due to undervoltage/overvoltage/overtemperature.Take bike to distributor.
230ErrorOPEN FUSE / CUT CABLEBattery safety fuse blown.Contact distributor.
231ErrorMOSFET FUSE BLOWNBattery safety fuse blown.Contact distributor.
401ErrorFATAL FW ERROR IN CHARGERSerious firmware failure in charger.Contact distributor.
402ErrorCHARGER CAN ERRORCAN communication problem in charger.Battery will not charge while active.
Take bike + charger to distributor.
403ErrorCHARGER AUTHENTICATION ERRORCharger could not verify authenticity.Battery will not charge while active.
Take bike + charger to distributor.
406ErrorCHARGER OVERCURRENTCurrent demand too high, possible short circuit.Battery will not charge while active.
Take bike + charger to distributor.
410ErrorCHARGER OVERVOLTAGECharger voltage exceeded.Contact distributor.
414ErrorCHARGER OVERCURRENTCharger current exceeded.Contact distributor.
418–419ErrorREVERSE POLARITYCharger polarity reversed.Contact distributor.
420ErrorCHARGER OVERTEMPERATURECharger temperature too high.Charging stops automatically.
1. Let charger cool.
2. Move
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