Update Your Bike

Always keep your
SmartBike up to date

X20, X30 & XS Systems updating process

At MAHLE SmartBike Systems we continually update all our products throughout their lifespan, optimising their performance with constant updates to their firmware. This is without a doubt the best way to fully enjoy your SmartBike, with new features in every update and solutions to any potential issues.

The firmware update of your eBike is now done in a breeze with MySmartBike App! No charger required.

Latest Firmware Improvements

  • Smart Assist Mode
  • Strava routing & integration
  • Apple Watch integration
  • Lock / unlock security feature
  • Motor maps customization
 
In order to complete the new update, it is necessary to have the bicycle upgraded to the previous version (only X20 System).
To access the previous version, you can consult this page

X35 System updating process​

MAHLE X35 Systems require a special device called MAHLE GCU to be updated correctly, so we recommend that you contact your authorised dealer to carry out this update process properly. Latest firmware version available: V Q3.2024 released September 2024 which replace V Q1.2024 released April 2024 and all the previous versions.

X35 System Updating Process MAHLE X35 Systems require a special device called MAHLE GCU to be updated correctly, and should be performed at a bike dealer. Visit your trusted dealer or check out the Dealer Locator

X35 System

latest firmware
Version Q3.2024 (Released September 2024)

How to update your X35 bike

01. Download the ZIP file, unzip it, and copy the unzipped files to the root of a FAT32-formatted USB stick. Ensure that the USB drive contains only these files for a correct update execution.
02. Connect the USB stick to a GCU (the GCU must be turned off, disconnected from the charger and the bike).
03. Turn off the bike if you have not already done so. Next switch on the bike.
04. Plug in the charger.
05. Connect the GCU with USB stick to the charger and wait 10 seconds until the GCU´s light stops flashing.
06. Connect the other end of the GCU to the bike’s charging port.
07. Wait until updates are completed by monitoring the GCU status light:
  1. Steady or intermittent yellow: Updating, please wait
  2. Intermittent purple: Auto-updating, please wait
  3. Steady green: Successfully completed
  4. Steady red*: Update failed entirely
  5. Alternating green and red*: One task has failed and one has been successful
  6. Steady white: Update package has been ignored
08. Unplug the charger from mains power, 9. Turn off the bike. remove the GCU from the bike and disconnect the USB stick.
09. Turn off the bike.

*In cases D and E, you will need to disconnect in order to repeat the process. Disconnect the GCU from the bike and the charger, turn off the bike and repeat steps 4-9. If the update process is still unsuccessful, send the GCU_log.txt file located on the USB memory stick by email to MAHLE Smartbike Systems to analyse the problem.

Stay Updated on Your MAHLE SmartBike System

We’re always improving our systems to give you the best ride possible. 

Subscribe now and be the first to know about system updates and new features that keep your eBike performing at its best.

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