Maintenance of your eBike
The MAHLE M40 system requires regular maintenance and some components are prone to wear. To ensure proper operation, perform regular maintenance. For replacements, contact your local dealer. Cranks and transmission The M40 motor uses cranks with ETOR interface. Respect the manufacturer’s torque specifications. The lockring must also be tightened correctly; if loose, contact your dealer. […]
Transporting your eBike
Respect the specific regulations of each region for the transport of your eBike to avoid possible damage during transportation. Consult the current regulations or contact your local supplier.
Tightening Map
The following table refers exclusively to information regarding the tools and tightening torques involved in the assembly of the system. For correct operation on any system component, please additionally review the bicycle and/or component manuals. Item Quantity Tool Torque (Nm) Comment Motor M40 adjustment screws 3 T30 Torx TBC Motor M40 fixing screws 6 […]
Warranty
The terms and warranty periods are based on our definitive policy and on the warranty regulations for the end user and the laws of each region. Contact your dealer if you have any problems with the system, since MAHLE has established a global distribution and technical service network for the regions where the sale of […]
MAHLE Digital Ecosystem
The digital platform of the MAHLE SmartBike Systems ecosystem enables the connection between your M40 System and a digital environment, through which you gain access to all the functionalities of MAHLE systems. The MAHLE SmartBike Systems Digital Platform is continuously evolving, constantly adding new features and functions to the system. The MAHLE SBS Digital Platform […]
My SmartBike APP
The MAHLE My SmartBike mobile app is the main component of the digital platform and allows you to enjoy all the functionalities of the eBike. It is compatible with mobile devices using iOS or Android systems. Among other functions, this app allows you to track and record the activities of your eBike. In addition, the […]
FAQs
I haven’t used My SmartBike for a long time and now it doesn’t turn on when I press the button If you haven’t used the eBike for more than 60 days, it has automatically entered sleep mode. To activate it, connect the charger. In addition, the battery may have entered ultra-sleep mode, in which case […]
Diagnostic codes
Error Code Type Alias Description User Action 1 Error FATAL FW ERROR IN CONTROL UNIT Serious firmware failure in the motor. 1. Update the system software to the latest version. Power the bike off and on.2. If the error persists, take the bike to a specialized shop or authorized distributor. 2 Error MOTOR CAN COMMUNICATION […]
